An Australian bank is looking for methods to improve the efficiency and effectiveness of current advice audit processes. In particular, validating fees within Fee Disclosure Statements (FDS), services provided within the FDS period and any wholesale declarations.
An Australian banks’ compliance department is looking for methods to streamline the current manual review of Ongoing Service Agreements (OSA) and validate the delivery of required services at an individual client level across hundreds of advisers nation-wide.
Frisk was engaged to significantly improve productivity and efficiency. At the core of this project was a need to assist users in their investigative work which required significant amounts of data mining and analysis across structured and unstructured data sources.
Sometimes new and introduced sets of data need to be rapidly reviewed or interrogated. A nations Tax Office acquiring the Panama and Paradise Papers is one such example. Current procedures were slow and manual. Frisk was deployed to enable deep, penetrative examinations at speed, producing world-class outcomes.
A financial services institution providing wealth advice faced a major challenge monitoring client advice and recommendations in a scalable and cost-effective manner. Deployment of Frisk enables real-time advice monitoring with pro-active audit checking, improving the quality of advice and reducing client complaints and claims.
An insurance company needing to improve decision making capabilities and underwriting and claims efficiency struggled with disparate datasets and manual document review processes.
A healthcare organisation utilising Seibel struggled to search and collate critical information in a timely manner. In addition, over 130 million documents were held in a separate document repository and there was a need to make this information easier to search and access.
A large bank divesting one of its subsidiary businesses attracted two separate buyers for different segments. A major challenge was classifying over 100 million documents to be distributed to each purchaser. A fixed transaction period made it imperative to execute the split both quickly and accurately.
A government organisation upgrading its version of SharePoint wanted to review the current document taxonomy to determine a more appropriate hierarchy and enable more efficient document management processes. Frisk developed a process that would support the taxonomy project in a rapid and inexpensive way.
An Australian-based Financial Services licensee had concerns about the advice being provided by one of their advisers. They needed to review over 70,000 documents in order to prepare a report for one of Australia’s key financial services regulators. Frisk saved months of manual work, delivering results within hours and exceeding...