Insights

Searching for information – What is it costing your business?

Imagine that each and every staff member in your business spends 1 to 2 full working hours per day surfing the web and social media sites (such as Facebook, YouTube and Twitter) purely for private pleasure. Would that be acceptable?

The answer of course is a clear “No”.

The bad news is that on average, most employees across Australia spend just that amount of time doing something even worse, they do so with the acceptance of management and their peers in accordance with accepted work practices. What they do, what you do as well, is look for information they need to do their job.

Still, awareness for this extraordinary situation is low or non-existent in organisations today. It is hard to grasp that business leaders would accept this situation if the magnitude of the problem was evident.

Infocentric research completed a meta-analysis of 9 studies on information search-related time wasting. They found that employee’s lose an average of 1.1 hours productivity per day searching for information, with some of the most authoritative sources even indicating up to 2 hours. This is a tremendous waste of time and productivity – 1.1 hours a day is more than 12% of total work time, summing up to more than 30 work days or 1.5 work months a year per person.

Infocentric research completed a meta-analysis of 9 studies on information search-related time wasting. They found that employee’s lose an average of 1.1 hours productivity per day searching for information, with some of the most authoritative sources even indicating up to 2 hours. This is a tremendous waste of time and productivity – 1.1 hours a day is more than 12% of total work time, summing up to more than 30 work days or 1.5 work months a year per person.

The Digital Workplace: Redefining Productivity in the Information Age

A recent study commissioned by EMC Australia with analysis provided by independent IT industry analyst firm Hydrasight, found that Australian businesses spend more than 20 hours per week on average looking for difficult-to-find records. Furthermore, the study found that mid-sized organisations spend almost twice this amount of time. Only a small number (10%) of organisations were ‘very confident’ that documents relating to commitments and obligations made by staff were recorded, complete and retrievable.

Lost documents costing businesses time and money

 

Contact Us

searching-for-information-what-is-it-costing-your-business

180 Flinders St ADELAIDE SA 5000
PO Box 879, UNLEY BC SA 5061

Phone: 1300 43 33 11
Email: mail@frisk.com.au

180 Flinders St ADELAIDE SA 5000
PO Box 879, UNLEY BC SA 5061

p: 1300 43 33 11
e: mail@frisk.com.au

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