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180 Flinders St ADELAIDE SA 5000
PO Box 879, UNLEY BC SA 5061

Phone: 1300 43 33 11
Email: mail@frisk.com.au



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  • mail@frisk.com.au
  • 180 Flinders Street ADELAIDE SA 5000
    PO Box 879, UNLEY BC SA 5061

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© 2018 Frisk Retrieval | All rights reserved.

Graham Burnard

Executive Director of Sales

Graham is an experienced sales leader with over 25 years of history delivering results for a range of businesses including AMP, Asteron and Zurich Financial Services.   As well as succeeding in front line sales roles he has led the development of sales and go-to market strategies for a wide range of new and innovative solutions in established business and start up enterprises.

Graham has also consulted to a variety of organisations where he has delivered sales training and coaching, developed key account strategies and implemented a broad range of sales systems and processes.

Graham is married with 2 boys and enjoys travelling to explore new food and wine experiences and is a keen (but not very good) golfer.

Nick Paterakis

Test Manager

Nick is a qualified digital electronics engineer and service engineer with over 30 years’ of technology experience across government departments such as health and transport and the telecommunication industry. His experience in both public and private organisations, coupled with his extensive knowledge of release management and deployment methodologies makes him a perfect fit within our organisation.

Nick has 3 children and enjoys tending to what has become a mini zoo of 2 horses, 2 dogs, 7 cows and the occasional visiting kangaroo on his property in the hills.

Sana Zainab

Production Support Manager

Sana is a software engineer and database developer with over 10 years’ experience in Government, Banking, Manufacturing, HR and Telecom Industries, holding a variety of roles such as SME, developer and application support engineer.

Sana enjoys traveling, meeting people from different cultures and loves spending time with her two children.

Doug Snedden

Director

Doug joined the Frisk Board in October 2017. He has spent 30 years in the technology consulting industry with Accenture where he was the Australia and New Zealand Managing Director from 2004 to 2008. Doug has served on the Public company boards of Broadspectrum Ltd, UXC Limited, Hillgrove Mining Ltd, OFX Ltd and is Chairman of Isentia Ltd. He is also a board member of Sirca Pty Ltd. Currently Doug is Chairman of Chris O’Brien Lifehouse and Odyssey House NSW and a member of the Council of the National Library of Australia.

Simon Betchley

Executive Director Marketing

Simon joined the team in 2017 and is responsible for the planning and execution of Frisk’s global marketing and communications programs. With over 11 years’ experience in technology and financial services institutions across sales and marketing in addition to running his own graphic design business for over 7 years Simon is a valuable addition to the leadership team.

Simon is married with 2 children and is a food, wine and music fanatic.

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Shane Earnshaw

Program Manager

Shane is a professional software engineer with over 9 years of experience delivering software solutions servicing Defence agencies and the Australian Bureau of Statistics.

He combines technical expertise in data processing systems development with broader skills in avionics, electronics and frontline management.

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Open documents using Frisk?

Yes. When Frisk retrieves a file and displays it, you can simply click on the result and it will open in its native application (e.g. double click on an ‘xls’ file and it will open in Excel) assuming you have the application installed on your device..

Export results instead of viewing them on the UI?

Yes, you can export a list of results to CSV for further review and analysis.

Save my favourite searches for reuse?

Yes, Frisk has saved search functionality enabling you to save searches for individual use and also for distribution to team members. You can also schedule saved searches to run periodically.

Filter search results?

Yes, Frisk has simple advanced search functions which include selecting specific file types, date ranges and searching within specified directories.

Index metadata?

Yes, Frisk indexes key metadata (e.g. filename, modified date) as well as the content of a file.

Index image-based files?

Yes, Frisk is able to OCR and index most image-based file types including: PDF, JPG, GIF, TIFF, BMP & PNG.

Index any and every type of file?

Frisk indexes most text based file types including: Microsoft Office documents, Open Office documents, HTML, Searchable PDF documents and e-mails stored in Microsoft Exchange 2003/7/10 (including inboxes, Public Folders, sent items and user created sub-folders) plus valid attachments stored within those emails.

Use any browser to run Frisk?

Frisk supports Internet Explorer, Firefox and Chrome.

Manage search access with document-level security?

Yes, Frisk’s core system is based on, and relies on, Microsoft’s Active Directory.

Craig Salmon

Solutions Architect

With over 15 years’ management experience, Craig is responsible for designing, planning and management of the technical implementation of the Frisk solution, including integration with partner solutions.

With an Engineering background (Electronics and Industrial Systems), Craig has extensive experience successfully delivering mission critical infrastructure and software solutions in sectors such as Banking and Finance, Defence and the Airlines. Having worked for both software and hardware based companies, Craig has a unique understanding of environments, with exposure to networking, telecommunications and software provision (either directly or as a service).

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Jesse Bugden

Chief Architect

Jesse joined Frisk as a Technical Support Officer Level 3 and quickly established himself as an integral member of the Frisk development team. In recognition, he has recently been appointed as Chief Architect taking control of the development and support teams.

Working with the Director of Technology and Solution Architect, Jesse plays a pivotal role in driving the Frisk development roadmap, ensuring it is closely aligned with market opportunities.

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John McCourt

Chief Financial Officer

As Frisk’s Chief Financial Officer John is responsible for all aspects of financial management of the business including financial strategy, budgeting and forecasting and reporting.

With over 20 years’ experience as an accountant John has significant experience in establishing and running businesses particularly through significant growth phases.

Prior to joining Frisk John was a partner at Deloitte Touche Tohmatsu where he conceptualized, implemented and ran a new business unit within Deloitte which ultimately led to a successful transaction.

John is passionate about businesses that bring new ideas and offerings to the market and building value from that innovative approach. John is a fellow of CPA Australia, a Chartered Accountant, a fellow of the Tax Institute of Australia and a registered tax agent. He is also a graduate member of the Australian Institute of Company Directors.

Outside of work John is married with 3 children, He enjoys travel and spending weekends cheering on his kids in their various sports.

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Steve Farrimond

Director of Technology

Steve is one of 3 Directors overseeing the company and one of the original founders of Frisk. In his current role as Director of Technology, he is responsible for setting technical direction, research & development, support and continuous integration.

Steve is passionate about delivering solutions to Frisk’s clients on time, within budget and scope to maximise value and benefit for the client.

Steve is an experienced Director having previously led teams in industry sectors including Financial Services, Telecommunications and Office Technology delivering solutions across SME, Corporate and Government projects.

Steve is married to Deb, has 3 children and 4 grandchildren. He is a keen fisherman, plays golf regularly and enjoys collecting/cellaring and drinking a vast array of wines.

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Tony Peake

Director

Tony is one of 3 Directors overseeing the company and one of the original founders of Frisk. Tony sits on the Strategy Board providing technical assessment and direction for the business.

Tony’s previous role was that of Chief Architect where he was responsible for setting technical direction & standards and managing the transformation of the initial pilot system into a fully functional commercial product which is the foundation of Frisk today.

Tony is an experienced and skilled Director of Technology holding positions with Frisk and Hood Sweeney Technology where he was instrumental in establishing a significant technology department within the Financial Management organisation. Prior to that Tony was a Technology Strategist advising large corporates and State Government utilities.

Tony is also a Director of AXIS Computing which services Airlines and Data Centres across Australia and New Zealand.

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Cliff Garrels

Managing Director & Chief Executive Officer

Cliff is Managing Director and Chief Executive Officer of Frisk since 2014, prior to that holding the position of Director of Government Accounts since 2009. Cliff has played a leading role in the development of the Frisk strategy into both Government and Financial Services organisations whilst also leading the Frisk team to achieve its vision as a global software house providing solution across many industries and geographies.

Prior to joining Frisk, Cliff has over 20 years’ experience in leading Software Development Companies in the Financial Services and Banking Industry. Prior to beginning with Frisk in 2009, Cliff was Executive Director Coin Software (Macquarie Bank) and Managing Director of Olicc Technologies providing Financial Planning and Customer Systems to the large Australian Banks and Financial Services Companies from 1999 through to 2009.

Cliff is married with 3 children, is a keen mountaineer and water-skier.

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John Suter

Executive Director Strategy

John is Executive Director of Strategy, originally joining the Frisk team in 2013 as a consultant then becoming part of the leadership team in 2016.

John is a respected and skilled leader with a strong understanding of strategic issues impacting on businesses and strong engagement skills to ensure agreed strategies are implemented by our leadership team. He thus works closely with the leadership team to develop the strategic direction of Frisk, presents to the Board and has responsibility for ensuring the strategic plan is implemented and evolves as opportunities arise.

Prior to joining Frisk, John has over 30 years’ experience in Financial Services including, Banking, Insurance and Fund Management. His most recent role before consulting to Frisk was General Manager ANZ Distribution responsible for developing and implementing the distribution strategy for investment and insurance products.

John is also a Director and major shareholder in midsized Accounting and Financial planning business in Adelaide and owns a vineyard in the Clare Valley.

Stephanie Vickers

Executive Director of Consulting

Stephanie is the Executive Director of Consulting for Frisk, responsible for setting the consulting strategic direction, developing the consulting framework and overseeing consulting delivery to ensure clients harness the projected benefits.

As with several of Frisk’ management team, Steph comes from the financial services industry where she has over 20 years’ experience, the last 15 as a founding member of a specialist consulting firm overseeing the design and delivery of consulting projects. For the past 3 years Steph has been working closely with our key clients in defining their complex business needs and translating that to technical specifications for solution development and delivery.

Her consulting expertise combined with a Bachelor of Engineering, and Masters of Management and a Certificate IV in Training and Assessment, enable Steph to lead the consulting team to deliver valuable solutions in an innovative manner. Her consulting style embodies Frisk’s chief point of differentiation – good strategy coupled with practical implementation.

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Implement Frisk quickly and easily?

Yes, for a standard installation, as a rule of thumb, allow approximately 3 hours of “pre-install” set up and a further 2 hours for installation.